New PDF release: Communication: Your Key to Success (St Training Solutions

By Shirley Taylor

ISBN-10: 9812616756

ISBN-13: 9789812616753

Development in telecommunications has vastly replaced the way in which that individuals converse, really in a certified ability. The onslaught of electronic mail, textual content or even fast messaging has given humans different skill with which to speak with each other, yet in doing, the artwork of private, verbal and face-to-face conversation is being misplaced, leading to miscommunication and damaged own relationships.

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Extra info for Communication: Your Key to Success (St Training Solutions Success Skills Series)

Example text

This can make all the difference in professional, and personal, communication. 9. Practice humility. It’s a strength, not a weakness. 10. Make sure you choose the right timing.

By the same token, humility is not weakness; it is strength. When you are truly confident, you will be humble enough to take responsibility for your errors in judgement and your missteps. You will know that we all have lots to learn at every step of the way through life, and this humility will keep you open to new information and experiences. 5. Be courteous We find it astonishing how discourteous people can be in the office, and no doubt you do as well. These discourtesies range from not saying hello to colleagues in the morning to outright verbal abuse.

Some people are concerned that self-confidence will come across as arrogance and therefore damage relationships. It’s interesting to note that in fact, arrogance is often fear wearing a mask. Arrogant people, in their unwillingness to admit that others also have good ideas and achieve success, betray their concern for their own position. True confidence acknowledges other people’s talents and skills, which is why confident people often make wonderful team players, and arrogant people do not. 30 COMMUNICATION: Your Key to SUCCESS Take a moment to see how you rate in this confidence quiz.

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Communication: Your Key to Success (St Training Solutions Success Skills Series) by Shirley Taylor

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