By Stewart Liff
The main to attaining greatest functionality from each executive employee.
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Extra resources for Improving the performance of government employees : a manager's guide
The OSD Model To help us frame our thinking even further, Bill also introduced us to the Organizational Systems Design (OSD) model, which Organizational Systems 21 was developed by Paul Gustavson. ). Most importantly, it makes it clear that the organization’s design choices ultimately drive its outcomes. While there are other models in the marketplace that address similar themes, I have found this one to be perfect for my needs in terms of both assessing government organizations that I have led and assisting other organizations in my capacity as a consultant.
Hire new employees and decide whom to promote, reassign, and detail. > Set up and manage their local training programs. > Establish employee performance standards. > Administer their performance appraisal system, including ﬁring poor performers if necessary. > Develop and implement their local rewards and recognition program. > Manage leave. > Play a major role in determining the organization’s culture. > Determine how to renew their unit or section. , or your own state or local headquarters will 24 Improving the Performance of Government Employees change one or more of the governmentwide systems or give you more resources or help to pass legislation that will make your life easier.
It literally helped me to think more clearly, ﬁnd the root causes of problems, and ﬁnd ways to resolve them. 8 Start by identifying, prioritizing, and mapping your business processes. Identify and prioritize the processes so that you know which ones are the most important and require the most resources. This will enable you to determine their impact, identify waste, redundancies, and bottlenecks in each process and to look for ways to reﬁne it so that you can deliver your products and services in a quicker, more accurate, and more efﬁcient manner and improve the satisfaction levels of your customers, stakeholders, and employees.
Improving the performance of government employees : a manager's guide by Stewart Liff